Store Policies

Privacy

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Your private information will never be shared with a third party.

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Shipping
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Please note that all items are made by hand, and usually take about one to two weeks to complete.

All items are shipped via Canada Post and reach most North American customers in 4-6 business days from shipment date. Customers outside of North America can expect their items to arrive within 10-14 business days from shipment date.

If you require delivery confirmation or insurance, please let me know at time of purchase and I can provide you with a quote for these options.

Rush orders and delivery available on request. Please send me a message and I will forward a quote for rush shipping charges.

The buyer is responsible for any duties and/or VAT charges.

Returns
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This store does not currently have a returns policy. If you are not satisfied with your product, please contact me directly. All inquiries will be evaluated on a case by case basis. Shipping fees are non-refundable.

Please note:
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There will be no refunds or exchanges on used products or on items that were not cared for according to care instructions outlined in the product's description and/or included with your product.

©2009-2012 Mamique Designs, Ltd. All rights reserved.